Frequently Asked Questions

Archive 2025-2026

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Advantages of Membership

These health management tools and resources can help you stay well and protect your health

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Fall - 05/17/2025 - 07/18/2025

Spring/Summer - 11/15/2025 - 01/13/2026

Online Enrollment

Dell Medical Students will be automatically enrolled.

See WAIVER TAB to waive out of the UT Student Health Insurance Plan.

Visiting Scholars

Continuation Insurance

Students with a Qualifying Life Event

UT Gap Coverage

Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Fall - 05/17/2025 - 07/18/2025

Spring/Summer - 11/15/2025 - 01/13/2026

DOMESTIC STUDENTS: WAIVER CRITERIA BELOW:

All domestic students are automatically enrolled in and charged for the UT System Student Health Insurance Plan (SHIP) unless a waiver is submitted and approved. Students holding comparable coverage may be eligible to waive enrollment in the UT SHIP.

To be eligible for a waiver of enrollment in the UT SHIP, the University requires that students provide evidence of other comparable health coverage. Please be advised that the waiver request will be reviewed and verified active with the insurance carrier. Notification of acceptance or rejection of this request will be sent to your email within seven business days.

Health Care Coverage Requirements for Domestic Students

WAIVER CRITERIA:

  1. Any currently active, employee sponsored plan that is ACA compliant (See gov).
  2. Any currently active, personal plan that is ACA compliant i.e. approved and available through gov.
  3. Is underwritten by an insurance carrier that meets the requirement of 22 CFR 62.14(d)(1) or offered or underwritten by a federally qualified HMO or competitive Medical Plan as determined by the US Department of Health and Human Services.
  4. Coverage must be active from date of coverage start for coverage periods.

NOTE: The following plan(s) will NOT be acceptable for waiver approval:

  • Health Care Sharing plans
  • Financial Assistance plans
  • Reimbursement plans that require you to pay for treatment yourself and then apply for reimbursement are not accepted.

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Dental and Vision Options

Optional Dental Plan

Offered in partnership with Blue Cross and Blue Shield of Texas

Optional Vision Plan

Offered in partnership with Blue Cross and Blue Shield of Texas

Parent Information

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Providers Call
1 (844) 684-2255
EyeMed Customer Service

BCBSTX Internet Help Desk

Call for questions about your Blue Access for Members account.
The Internet Help Desk is available 24 hours a day, 7 days a week.

24/7 Nurseline

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected